CANCELLATION & REFUND POLICY
1.2. BY ORGANISATION OR PARTICIPANT
Registration may be cancelled up to five (5) working days prior to commencement of course with Participants either transferring to another course or receiving a full refund. Registration cancelled four days prior to commencement of a course will incur a 25% cancellation / transfer fee. If no course cancellation notice is received, or cancellation is made with less than 3 days notice, no refund will be issued.
1.3. AFTER COURSE COMMENCEMENT
No refunds will be made after the commencement of the course unless the Participant can provide a medical certificate or show extreme personal hardship. In this case where exceptional circumstances prevail, a written application for a refund of all or part of prepaid fees may be submitted within 7 days from course date.
Registration and course fees may be transferred to another person provided he/she meets the course entry requirements. Alternatively, registration and course fees can be transferred to a future course. You may substitute another Participant at any time prior to course commencement date should the nominated person be unable to attend. Notification to the Manager of such changes is imperative at least three days prior to course/workshop commencement.